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WeTalk Terms of Service

Welcome to WeTalk Learning Platform Services!

In order to use the WeTalk Learning Platform Services (the "Service"), you shall read and abide by the WeTalk Learning Platform Service Agreement (the "Agreement") and the specific rules and regulations. Please be sure to carefully read and fully understand the terms, especially the corresponding terms of exemption or limitation of liability, as well as the individual agreements to open or use a service, and choose to accept or decline. Restrictions and exclusions may be in bold for your attention. You are not entitled to use WeTalk Learning Services unless you have read and accepted all terms of this Agreement. Your login, viewing and posting of information to the Service shall be deemed as having read and agreed to be bound by this Agreement.

i. [Scope of Agreement]

1.1 This Agreement serves as an agreement between you and WeTalk regarding your use of the WeTalk Learning Platform Services.

1.2 "WeTalk Learning Platform User" means an individual or organization, more commonly referred to as "you", that has registered for, purchased the services of WeTalk Learning Platform and obtained the cloud learning management rights. “End user" refers to an individual user who purchases a cloud learning service after using the WeTalk learning platform. The foregoing "WeTalk Learning Platform Users" and "End Users" are collectively referred to as "Users" or "All Users”. The Agreement also includes the relevant agreements, service statements, business rules, and announcement guidelines regarding the Service that may be updated by WeTalk (hereinafter referred to collectively as the "Special Rules"). Once officially released, the above content shall be an integral part of this Agreement and shall be equally observed by all users.

ii. [About the Service]

2.1. [Access to the Service]

2.1.1 You may purchase this service from the distributor authorized by WeTalk.

2.1.2 If you obtain the Service through a third party not authorized by WeTalk, it cannot guarantee the normal use of the Service and shall not be responsible for any loss caused to you.

2.1.3 We will review the orders you submit through authorized dealers as soon as possible and inform your designated contact person of the review result through email, SMS, or other means such as authorized dealers.

2.1.4 It is important to understand and agree that after you submit the order requirements according to the relevant procedures and prompts, and confirm the relevant order information, the order, company, qualification, and invoice information you submitted shall not be modified. Meanwhile, you shall complete the payment in strict accordance with the requirements.

2.1.5 If you purchase the Service from the distributor authorized by WeTalk, the company will provide you with the service in accordance with the provisions of this Agreement and the special rules. Beyond the provisions of the foregoing Agreement or rules (such as the services specially customized by you to the Distributor), you shall request the Distributor to perform. WeTalk does not guarantee the performance of the foregoing agreement.

2.2. [Contents of the Service]

2.2.1 The service provides users with cloud learning space and uses the cloud learning system to provide users with online learning, interaction, and other functions.

2.2.2 After you successfully purchase and open the Service, WeTalk will provide you with the management rights and usage instructions of cloud learning based on the final number of users you purchase and ensure the normal operation of the Service.

2.2.3 You purchase the Service from the distributor authorized by WeTalk. The starting date of the service is subject to the agreement between you and the Distributor.

iii. [Rights and Obligations of Users]

3.1 [Preparation for Obtaining the Service]

3.1.1 You should submit clear and complete application materials as required, including but not limited to: subject qualification certificate, applicant information, enterprise contact information, invoice information, and other information. The specific application materials shall be subject to the requirements of WeTalk. If the service cannot be opened normally or is delayed due to a lack of information, WeTalk will not undertake any responsibility. You need to guarantee that the information submitted is true, accurate, timely, and complete. Otherwise, any direct or indirect disputes arising therefrom shall be borne by you for any liability or compensation. It is agreed that WeTalk can be confirmed by phone, email, text message, or center visit. Prepare the hardware equipment required by the Service and open the Internet connection service by yourself. Users shall bear the hardware costs and data traffic charges that may occur during the use of the Service. If the Service cannot be used normally due to your lack of proper hardware or failure to connect to the Internet, WeTalk shall not assume any responsibility.

3.2 [User Rights]

3.2.1 WeTalk Learning Platform users shall have the right to use the Service as agreed upon after successfully purchasing and opening the Service.

3.2.2 Users of WeTalk learning platform have the right to manage end users within the scope of the service agreement, including adding or reducing end users within the range of purchased end users, allocating cloud learning space for end users, and setting user permissions and passwords.

3.2.3 End Users have the right to use the Service in accordance with the Settings set by users of the WeTalk Learning Platform.

3.3 [User Information Content Specification]

3.3.1 The information content mentioned in this Article refers to any content produced, copied, published, and disseminated by the user during the use of the Service, including but not limited to course content, title, and other content generated by the use of the Service.

3.3.2 WeTalk has been committed to providing users with a civilized, healthy, standardized, and orderly network environment. All users shall not use the Service to create, copy, publish, or disseminate the following contents that interfere with the normal operation of WeTalk or infringe on the legitimate rights and interests of other users or third parties, including but not limited to:

    3.3.2.1 Publishing, transmitting, spreading, and storing contents prohibited by national laws and regulations:

      (1)violating the basic principles defined in the Constitution;

      (2)endangering national security, disclosing state secrets, subverting state power, or destroying national unity;

      (3)harming the honor and interests of the State;

      (4)inciting ethnic hatred, ethnic discrimination, and undermining national unity;

      (5)sabotaging the state's religious policies and promoting cults and feudal superstitions;

      (6)spreading rumors, disturbing social order, and undermining social stability;

      (7)spreading obscenity, pornography, gambling, violence, terror, or inciting crimes;

      (8)insulting or defaming another person or infringing upon the lawful rights and interests of another person;

      (9)inciting illegal assembly, association, procession, demonstration, or gathering crowds to disturb public order;

      (10)Activities in the name of illegal non-governmental organizations;

      (11)Other contents prohibited by laws and administrative regulations.

    3.3.2.2 Publishing, transmitting, spreading, and storing contents that infringe others' right of reputation, right of portrait, intellectual property, trade secret, and other legal rights;

    3.3.2.3 Involving other people's privacy, personal information, or data;

    3.3.2.4 Other information that violates laws and regulations, policies, public order and good customs, social morality, or interferes with the normal operation of WeTalk and infringes the legitimate rights and interests of other users or third parties.


3.4 [Service Usage Specifications]

Unless permitted by law or with the written permission of WeTalk, you may not engage in the following activities during the use of the Service:

    3.4.1 Reverse engineering, reverse assembly, reverse compilation of the Service, or otherwise attempting to discover the source code of the Service;

    3.4.2 Use, rent, lend, copy, modify, link, reprint, compile, publish, publish, and set up mirror sites for contents with intellectual property rights of WeTalk;

    3.4.3 Log in to or use the third-party software, plug-in, plug-in or system that is not developed or authorized by WeTalk, or make, publish or disseminate the above tools;

    3.4.4 Interfering with the Service and its components, modules, and data by itself or by authorizing others or third-party software;

    3.4.5 Other acts not expressly authorized by WeTalk.


3.5 [Service Operation Specifications]

Unless permitted by law or with the written permission of WeTalk, all users shall not engage in the following activities during the use of the Service:

    3.5.1 Submit or publish false information, or impersonate or use the name of others;

    3.5.2 Fabricating facts or concealing the truth to mislead or deceive others;

    3.5.3 Infringement of others' right of reputation, right of portrait, intellectual property, trade secret, and other legal rights;

    3.5.4 Use the Service to engage in any illegal and criminal activities;

    3.5.5 Make and publish methods and tools related to the above behaviors, or operate or disseminate such methods and tools, no matter whether these behaviors are for commercial purposes or not;

    3.5.6 Other acts that violate laws and regulations, infringe on the legitimate rights and interests of other users, interfere with the normal operation of the service or are not expressly authorized by WeTalk.


3.6 [Take responsibility for your actions]

All Users fully understand and agree that they are responsible for all actions under their registered accounts, including any content published and any consequences arising therefrom. Users shall use the content in the Service in their own judgment and assume all risks arising from their use of the Content, including risks arising from reliance on the correctness, completeness, or usefulness of the Content. WeTalk cannot and will not be liable for any loss or damage resulting from the foregoing risks.

iv. [Rights and Obligations of WeTalk]

4.1 [Provision of Services on Contract]

4.1.1 WeTalk will review the application materials of cloud learning users submitted by authorized distributors within the agreed time and open the service within the agreed time after users pay the corresponding fees. If you pay late, WeTalk reserves the right to cancel the service and cancel your order without any legal liability.

4.1.2 We will provide you with clear operational guidance services and provide you with technical advisory services in case of service problems or improper operations.

4.1.3 You have the right to make comments on service quality issues to WeTalk. WeTalk will respond as soon as possible. If the problem can be solved in time, WeTalk will assist users to solve the corresponding problem in time.

4.1.4 When the functions, prices and modes of use of the Service are changed, We will notify users in the manner agreed herein.

4.2 [User Information Security Protection]

4.2.1 Protection of user information security is a basic principle of WeTalk. The Company will take reasonable measures to protect users' personal information and email information. WeTalk adopts professional encryption storage and transmission of relevant information to ensure the security of users' personal information and email information.

4.2.2 We will use various security technologies and procedures to establish a sound management system to protect users' personal information and email information from unauthorized access, use or disclosure.

4.2.3Without the consent of the user, WeTalk will not disclose the personal information and learning information of the user to any company, organization or individual other than WeTalk, except as otherwise stipulated by laws and regulations.

4.3[Handling of Breach]

4.3.1 If we find or receive other people's reports or complaints about users violating this Agreement, we have the right to delete or block the relevant content at anytime without notice, and impose penalties on users violating the agreement, including but not limited to warning, restriction or prohibition of using part or all of the functions, suspension or termination of the service. The fees already charged by WeTalk are non-refundable.

4.3.2 Understand and agree that WeTalk has the right to punish any violation of relevant laws and regulations or provisions of this Agreement based on its reasonable judgment, take appropriate legal actions against any user who violates the laws and regulations, and keep relevant information in accordance with laws and regulations to report to the relevant authorities. The User shall solely bear all legal responsibilities arising therefrom.

4.3.3 Understand and agree that you shall be solely liable for any claim, demand or loss claimed by a third party arising out of your violation of this Agreement or the relevant Terms of Service; If WeTalk suffers any loss as a result, you should also make compensation.

4.4 [End of Service and Subsequent Handling]

4.4.1 End of Service refers to the termination of Wetalk's provision of the Service to Cloud learning users if the user of WeTalk Learning platform does not complete the renewal procedures upon the expiration of the Service.

4.4.2 You should complete the renewal procedures before the expiration of the Service. Otherwise, WeTalk has the right to terminate your use of the Service without notice from the expiration date of your use of the Cloud Learning Service.

4.4.3 Upon completion of the Service, WeTalk has the right to clear all data and information generated by your use of the Service at anytime, including but not limited to all courses you have uploaded or participated in, and shall not be responsible for any losses you suffer. If you fail to renew the Service or decide not to continue using the Service after the service expires, please back up relevant data in advance.

v. [Disclaimer]

5.1 Understand and agree that in view of the particularity of the network service or the adjustment and change of national policies and industry regulations, we have the right to change, suspend, or terminate part or all of the service in accordance with the overall operation of the Service or the relevant operation norms and rules, and we will notify users in the manner agreed herein.

5.2 Understand and agree that in order to provide you with better services, WeTalk has the right to regularly or irregularly overhaul, maintain and upgrade the platform or related equipment that provides the service. If such circumstances may cause the interruption or suspension of relevant services within a reasonable period of time, you agree to waive the responsibility of WeTalk for any loss caused to you.

5.3 Understand and agree that the service of WeTalk is provided in accordance with the current technology and conditions. We will do our best to provide you with services to ensure the consistency and security of our services. However, we cannot guarantee that the services we provide are flawless, nor can we anticipate and prevent legal, technical, and other risks from time to time, including but not limited to force majeure, viruses, trojans, hacker attacks, system instability, communication line failure, third-party service defects, government actions and other causes of service interruption, data loss, and other losses and risks. Therefore, you also agree that even if there are defects in the services provided by WeTalk, the above defects are unavoidable due to the technical level of the industry at that time, which will not be regarded as the breach of WeTalk. At the same time, you agree to waive the responsibility of pursuing WeTalk for any loss of data or information caused to you.

5.4 Understand and agree that in the process of using the Service, there may be force majeure and other risk factors that may interrupt the Service. Force majeure refers to unforeseeable, insurmountable, and unavoidable objective events that have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, epidemics, and storms, and social events such as wars, disturbances, and government actions. In case of the above situation, WeTalk will try its best to cooperate with the relevant units in the first time to repair it in time. If any loss is caused to you, you agree to waive the responsibility of WeTalk.

5.5 You understand and agree that WeTalk will not be liable for any service interruption or disruption caused by:

    (1) Damaged by computer viruses, Trojan horses, or other malicious programs or hacker attacks;

    (2) Your computer software, system, hardware, and communication lines fail;

    (3) Your operation is improper;

    (4) You use the Service in a way not authorized by WeTalk; and

    (5) Other circumstances beyond the control or reasonably foreseeable of the WeTalk.

vi. [About the Notice]

6.1 WeTalk may send you various rules, notices, prompts, and other information about the Service in one or more ways, such as website announcements, website prompts, WeTalk learning platform, mobile phone short messages, regular mail delivery, and inside messages sent within the management system of your registered account of the Service. Such information shall be deemed to have been accepted and agreed by you and shall be binding upon you once it is published or sent by us in any of the above-mentioned ways. If you do not accept, please inform us in writing; otherwise, it will be deemed that you have accepted and agreed.

6.2 If you fail to receive relevant rules, notices, prompts, and other information due to the error of WeTalk learning platform, mobile phone number, mailing address, and other information provided by you, you agree that you shall still be deemed to have received the relevant information and be bound by it. All consequences and responsibilities shall be borne by you.

6.3 You also agree that WeTalk may send other kinds of information, including but not limited to commercial advertisements, which may not be related to the Service to your email and mobile phone number.

6.4 If you need to notify WeTalk, you shall notify it in writing according to the contact information officially published by the Service.

vii. [Intellectual Property Rights]

7.1 The intellectual property rights of the information content (including but not limited to web pages, text, pictures, audio, video, charts, etc.) provided by WeTalk in the Service shall be owned by WeTalk, except those owned by others according to law. Unless otherwise stated, the copyright, patent right and other intellectual property rights of the software used by WeTalk in providing the service are owned by WeTalk. The copyright or trademark rights of the "WeTalk", "WeTalk Learning Platform" and other commercial logos used by WeTalk in the Service are owned by WeTalk. The above and any other intellectual property rights legally owned by WeTalk are protected by law. Without the written permission of WeTalk, you may not use or create related derivative works in any form. You only have the right to legally use the Service or the related technical interface as agreed herein, and all Copyrights, patents and other rights related to the technical interface

7.2 Related to the Service are owned by WeTalk. Without the written permission of WeTalk, you shall not breach the contract or illegally use it, and you shall not sell, transfer or authorize the code, technical interface and development tools of WeTalk to any unit or individual.

viii. [Validity Period and Termination]

8.1 [Agreement Term] This Agreement shall remain in force and effect except in the event of termination as agreed herein.

8.2 [Circumstances of Termination]

8.2.1 If you notify us in writing that you do not accept or modify this Agreement, We have the right to terminate the Service to you at any time.

8.2.2 If you are unable to continue using the Service or if we are unable to provide the Service due to force majeure, we have the right to terminate the Agreement at any time.

8.2.3 If other termination conditions agreed herein occur or are realized, WeTalk has the right to terminate the Service provided to you at any time.

8.2.4 After we terminate the Service to you due to your violation of this Agreement, We shall have the right to directly and unilaterally suspend or terminate the Service if you subsequently use the Service directly or indirectly or register in another person's name.

8.2.5 Either party declares bankruptcy or enters liquidation or dissolution procedures.

8.2.6 If there are any new terms, both parties may sign a supplementary agreement through friendly negotiation. The supplementary agreement shall have the same legal effect as this Agreement.

8.2.7 During the term of validity of this Agreement, if there is a fundamental change in the basis of signing and performance of this Agreement due to new relevant documents issued by national laws, regulations, relevant national departments, and telecom operators or changes in the policy environment, either party may notify the other party to change the original Agreement through negotiation. If negotiation fails, either party may terminate this Agreement without any liability upon 15 days prior notice to the other party.

8.2.8 If this Agreement or the Service is terminated for any reason, we may retain or delete all the data in your account or the data stored in the server of WeTalk due to your use of the Service, including any data that you have not completed before the termination of the Service.

8.2.9 If the Agreement or the Service is terminated for any reason, you shall properly handle the backup of data and other information and the handling of relevant matters between you and your users.

8.3 [Matters after Termination] The termination of this Agreement shall not affect any outstanding settlement or payment obligations of either party hereunder or any other obligations or rights arising prior to the date of termination.

ix. [Others]

9.1 The Agreement also includes the rules and regulations of Crowd Education, other agreements or rules in the appendix hereof, and other relevant agreements and rules regarding the Service that Crowd Education may continuously release. Once officially published, the above contents shall be an integral part of this Agreement, and you shall also abide by it. In case of any conflict between the above contents and this Agreement, this Agreement shall prevail. By registering or using any of the Services under this Agreement, you are deemed to have read and agreed to be bound by this Agreement and the foregoing. WeTalk reserves the right to unilaterally modify this Agreement or the above contents when necessary. If you continue to use the Service after the relevant contents are changed, you will be deemed to have accepted the modified contents. If you do not accept the revised content, you should stop using the service.

9.2 This Agreement is executed in Singapore.

9.3 Unless otherwise specified in this Agreement, the date refers to the Natural day.

9.4 The formation, effectiveness, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China (excluding the conflict Law).

9.5 Any dispute or dispute between you and WeTalk shall be settled through friendly negotiation. If negotiation fails, both parties agree to submit the dispute or dispute to the people's court with jurisdiction at the place where this Agreement is signed for settlement.

9.6 The headings of all terms hereof are for convenience only and have no actual meaning and shall not be used as the basis for interpretation of the meaning hereof (end).

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